Get the latest BT Smart Hub Give your devices a break Turn off wi-fi on your device or put it in airplane mode for a few seconds then switch the wi-fi back on Restarting your devices once in a while will help you get the best connection to your home's wi-fi Sharing your wi-fi Your network can become crowded when lots of devices connect to it at the same time.
Using an Ethernet cable will also mean you get the best connection and fastest speeds. Was this answer helpful? Tell us how we can improve this article Select an option that apply: it's too long. I didn't get the information I need. I found it difficult to follow.
Another reason. Thanks for your feedback. Please select one feedback option. Print these instructions. How to cancel within 14 days How to reschedule your appointment Understand rental and other basic charges. I'm still having problems with my wi-fi. The maximum number of discs you can connect. Connecting your Smart Hub 2 and Wi-Fi disc. Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes You can now unplug the cable.
The light will change to flashing red, but will go back to solid blue after a few seconds Unplug the disc from the mains and plug it in at the preferred location If you're still having problems, use our online troubleshooter. Was this answer helpful? Tell us how we can improve this article Select an option that apply: it's too long. I didn't get the information I need.
I found it difficult to follow. Another reason. Thanks for your feedback. Please select one feedback option. Print these instructions. Need more help? If you can't get online, it might be your device. Check that the Hub is plugged in, switched on and that its lights haven't been turned off in the Hub Manager.
Wait for at least three minutes for it to turn blue. Give it at least three minutes to connect. Check if the broadband cable grey ends is plugged in correctly.
Connect a device to your Hub. Using the Power button, turn your Hub off and on again. This may be because your broadband connection isn't set up yet, or because there's an issue with your broadband. By using it, you'll only ever need to log in once. After that it'll connect to a hotspot for you whenever you're in range. Remember, before you use any wi-fi network, you'll need to make sure your phone's wi-fi is turned on. If your phone's not compatible with the app, you can sign in to the BT Wi-fi network using the BT ID and password you used to activate your mobile service.
When your phone sees a BT Wi-fi network, just try to access a website using the browser on your phone. You'll then be prompted for your BT ID and password. Put them in to continue surfing. There's no need to wait for your broadband to be installed. You can start using our BT Wi-fi hotspots as soon as you receive your order confirmation. You'll need your BT ID or your btinternet. Your BT Hub will be set up so that other members can use it as a hotspot within a couple of days.
Alternatively, when you're out and about and want to connect, simply scan for wi-fi signals.
0コメント